Refund & Return Policy

​Welcome to Kimi Craft Corner! We take great pride in making and curated quality crafting supplies and handmade goods. We want you to love everything in your order, but if something isn’t right, we’re here to help make it better.

​30-Day Return Window

​You have 30 days from the date your package arrives to request a return or exchange.

​To be eligible for a standard return:

​Items must be in their original, unused, and unaltered condition.

​Unopened original packaging is required for raw supplies, yarn skeins, tools, and craft kits.

​Proof of purchase (order number or email receipt) is required.

​Non-Returnable Items

​Due to the custom or perishable nature of certain craft products, the following items cannot be returned or exchanged unless they arrive damaged or defective:

​Custom or Personalized Items: Any handmade goods tailored with names, custom colors, or specific dimensions.

​Cut-to-Order Materials: Fabric, ribbon, trim, or chain sold by the yard or meter.

​Digital Downloads: PDF craft patterns, SVG cut files, or printable guides once downloaded.

​Clearance / Final Sale

Items: Marked-down or discontinued items.
​Damaged, Defective, or
Incorrect Items

​We pack every order with care, but mistakes and shipping bumps happen!

If your order arrives damaged, missing items, or with the wrong products:

​Contact us within 7 days of receiving your package at info@kimicraftcorner.com.

​Include your order number and clear photos showing the damaged item and original shipping box.
​We will happily send a replacement at no additional cost to you or issue a full refund.